Today I stayed home due to my neighbor doing my brakes and also I had an idea of going to lunch with my sister and my daughter and her 2 girls 🙂 We never get together all of us girls at the same time so today was perfect….. SO I THOUGHT !!!!
I choose a resturant we often go to since it's cooler and close and the food is good also the girls there know me :)….. SO I THOUGHT !!!!
My sister and I got there first and we sat down. It must have been 15 minutes before the waitress noticed we were there..
We ordered while waiting for my daughter to show up and this waitress is new to me and seem to be somewhere else not on earth taking our order.
She read back the order and it seems she was making up her own order not what we ordered so I had to go thru the whole process again 🙁
My daughter shows up and places her order a few times with this girl and then she finally gets it written down……… SO I THOUGHT !!!!
She brings my sister and I salad and a minute later brings our hot food, I said I would like this hot food placed on hold until we are ready for it so she took it back.
To make this long story short this girl messed up my order and then proceeded to mess up my daughters order ..
My younger grand girl ordered a small pizza and only had 2 slices so my daughter told the waitress to wrap it to take home. SO SHE THOUGHT!!!
When she asked her about the pizza to go home.. the girl said I didnt know you wanted it I threw it out !!! OH WELLL I told my daughter to tell them to take it off the bill.
The manager brings over her bill and I asked him about the pizza being deducted and he said I THINK it was .. I said YOU THINK???? DO I have to go to the owner about YOU NOW? He said OH NO. I will check it now.. I said you should have checked it before comeing to my table.. SO I THOUGHT!!!!
I was really looking forward to this lunch with all of us girls and this waitress really gave me a headache so I asked to speak to the owner who has seen me many times and not just in the resturant as he owns a resturant next to my apartment house too.
I explained to him.. Look !! I am a good customer here and I have managed many resturants and this girl is a waste of time for YOU and ME.. I want her FIRED.. she is worthless and has ruined a wonderful time for me and my family .. and all we get from her is SORRY …
He agreed with me and said he also noticed how she was lacking the skills for waitressing and he would tell the manger to deal with her.. I told him If she is here next time I come in I will turn around and leave …
I have never done this before to anyone outside a resturant I managed before but this girl was wasting a nice time for my family and treating us as if we were invisible.. SO I THOUGHT!!!
I have seen many waitresses and waiters and this one nearly takes the lead of losers.
I am getting fed up with people who have jobs and make good money and really don't deserve either.. I have been taught to do the best you can and if it doesnt work out move on to another job until you find one that fits .. SO I HAVE 🙂
Just sharing what would have been a wonderful time .. SO I THOUGHT 🙁
Love
Fatimah
SO I THINK the waitress needed some training.And SO I THINK you did the RIGHT THING!
LOL
LOL >>>Gopalthank you for comfirming me :)You are so funny 🙂
The message in all this to this waitress is……………… you just don’t work for the money you have to work for the job too.. She kept going to tables with MEN being nice with them as we sat there and waited as if we all 5 of us were invisible.. BEEN THERE DID THAT too as a waitress and the end result was always bad tip or not tip at all from the table I ignored due to some other table taking up my time. another issue was.. my grandgirls sitting there hearing me complain and I wanted to show them too that when you work there are conseqences to poor performance and that in live nothing comes for free.. BAD work behavoir is not tolerated .. A lesson my girls have been taught today too.. and this makes me feel good they seen it first hand. People learn thru mistakes and if she doesn’t learn after today then she really needs to go back to high school and ponder her lifes work.:)
You get a friend bear! :heart:Sarah
Holy Crap!(there, I said it),What an entertaining post!I wasn’t entertained by your misfortune but by the situation.Having spent some years in the restaurant management business myself, the resolution seems simple.I agree with gopal. The only training a smart waitress or waiter needs is the understanding that $ comes from good tips and you can make good tips by being cordial, prompt, accurate and more.The key is starting with a smart enough person. Those that can’t grasp aren’t worth the work to train further.With a big smile:D, dave
HI Sarah, I love that card thank you its sweet 🙂 Hope you recoverd from your trip to pick up the girls? Love and miss you Fatimah
As a restaurant manager, if any of my people failed in either quality of food or service and I had any kind of complaint, I would thank the person for bringing to my attention and assure them I would correct the problem and then promptly comp their bill.:D
yes but this guy is cheap he didnt comp it just agreed with me that she had to go.. he knows me I am in there alot.. I never complained about his other girls .. they were good and nice to all the people not just the MEN !I have worked with girls like this before in NYC and they don’t last long :Dthanks for the LOL I needed them tonight .. miles of smilesFati
Hey Dave now you got it :))) I love that HOLY CRAP Its SO YOU :)yes I feel I was right in my judgement and I have lost a friend over this post too on Opera however, I don’t understand why a difference of opinion would anger someone to the point of erasing their blog 🙁 am I that good? :DEVIL: :(I have been in the resturant business since I am 16 and I have seen many good and many bad ones .. this one was bad and not cut out for a waitress .. Thank you for enjoying my lousey lunch.. PS My daughter all last night online kept saying, :” I can’t believe that lunch” 🙂 I can and did and we paid for it too YIKES >>> !!!life has many lessons and I am hoping this girl learned one.. 🙂 You make me smile too Dave 🙂